Important messages:
- Order Preparation: Please note that our team prepares your packages from Monday to Thursday from 8 AM to 4 PM and on Friday from 8 AM to 11 AM. Orders placed after 11 AM on Friday will therefore be prepared and shipped the following Monday. Orders are processed within 24 to 48 business hours following the confirmation received by email, and packages are handed over once a day in the afternoon to the selected carrier.
- Please note that in case of increased activity and/or public holidays, preparation may take longer than usual. However, we are doing everything we can to ensure that your orders arrive on time.
Important information about shipping your orders:
- The Post Office:
-- from 1/11/2020, a tax of €5 excluding tax per package will be applied to each shipment to overseas destinations.
>> You can learn more here.
We draw your attention to the importance offirst presentation delivery.
Metropolitan France & Corsica
| Delivery method |
Time limit |
Price |
| At a relay point | 2 to 4 working days |
4€ |
| Standard by Colissimo | 72h |
5,90€ And free from 45€ |
| Express 24h by Chronopost | 24h |
14€ |
Overseas
| Overseas 1 |
Overseas 2 |
|
| Country | Guadeloupe, St Martin, Martinique, St Barthélémy, Réunion, St Pierre & Miquelon |
New Caledonia, Wallis and Futuna Islands, Mayotte, Guiana |
| Rates | 24€ |
21€ |
| Available from | 75€ |
85€ |
European Union and United Kingdom
| Delivery method |
Price |
| Home delivery | 15€
And free from 65€ |
International
| Delivery method |
Price |
| Home delivery | 21€ And free from 90€ |
- To our great despair, we have no longer delivered to Canada, subject to very strict regulations, for 4 years due to local customs who systematically return our packages to us on the grounds the nature of our products
- We do not offer delivery to China, Hong Kong, Taiwan, and the Czech Republic, French Polynesia, as these territories are covered by our exclusive partners.
For any orders in these regions, we invite you to contact our local distributors. Thank you for your understanding.
- For several months, our carrier has had to make the difficult decision to temporarily suspend its delivery services in Ukraine, due to the exceptional situation and logistical challenges there. We remain attentive to the evolving situation and are actively working to restore our services as soon as conditions allow.
- In strict compliance with the restrictive measures imposed by the European Union, we are currently not offering deliveries to Russia and Belarus.
